Milne Moser Solicitors has reported exceptional client feedback results based on all responses received during 2025 with 100% of clients confirming they would recommend the firm to others.
The results are drawn from feedback forms completed by clients at the conclusion of their matters. All scores represent average ratings across all respondents out of 5.
Clients rated the speed of Milne Moser in dealing with matters and responding to communications at an average score of 4.84 reflecting the firm’s strong focus on efficiency and clear communication.
Value for money received an average score of 4.86 with clients recognising both the quality of legal advice provided and the overall value of the service.
Friendliness and sensitivity of the firm’s solicitors achieved an exceptional average score of 4.95 demonstrating Milne Moser’s commitment to delivering a professional yet approachable service.
Clients also gave the firm an average overall impression score of 4.92 out of 5 reinforcing the consistently high standard of service delivered across the practice.
The feedback included many positive client comments including:
“We could not be happier with the service we received from Ian at Milne Moser when purchasing our first house. Friendly responsive clear excellent value for money. Highly recommended.”
“I was delighted with the professionalism and friendliness of all concerned.”
“I was very impressed with the professional efficient and personal service I received from Milne Moser. I have used them several times and would recommend them highly.”
Commenting on the results Senior Partner Justine Allen said:
“We are proud of the feedback we have received from our clients during 2025. These results reflect the commitment of our team to providing a responsive high quality and personal legal service. We are particularly pleased that every client would recommend Milne Moser which is a strong endorsement of the trust placed in us.”
Milne Moser Solicitors continues to place client experience at the heart of its practice and remains committed to maintaining the high standards reflected in this feedback.
